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City of New Haven CERT

City of New Haven Emergency Operations Center
Date last updated: Nov 11, 2015

General Information

Month and year the CERT Program was started: April 2009

Geographic Area: NEW HAVEN (Local) (06510)

Point of Contact:
Rick Fontana
Deputy Director, Operations
City of New Haven Emergency Operations Center
200 Orange Street
New Haven, CT 06510

(203) 946-8224
(203) 946-8223


On average, this CERT Program conducts the CERT Basic Training Course 2 times a year.

Number of CERT classes that have graduated since the program started: 4

Number of individuals who have completed CERT Basic Training Course since the program started: 53

Local CERT Programs offer training to the general public and/or to particular groups in the community. This CERT Program holds classes for the following groups:

  • General public / Open classes

  • Businesses

  • Teens / Youth

  • People with disabilities

Language(s) in which the program conducts CERT training:

  • English

Supplemental Training

Does this program offer or require supplemental training in addition to the CERT Basic Training Course? Yes

Supplemental training conducted, recommended, and/or required for CERT members:

  • IS-100.a Introduction to Incident Command System (ICS)

  • IS-700.a National Incident Management System (NIMS), An Introduction

  • Basic first aid

  • Mass care

  • Shelter operations/management


A total of 20 CERTs have participated in 1 exercise.

CERT in Action


Number of times the CERTs have responded in actual emergencies:2

Types of emergencies/disasters to which the CERTs have responded:

  • Flood

  • Excessive heat

  • Hurricane / Coastal storm

  • Winter storm

Activities During Emergencies

Activities conducted by CERTs during past emergencies:

  • Traffic management / Crowd management

  • Staffing shelters

  • Community relations / Distribution of emergency information to public

Non-Emergency Functions

Non-emergency functions performed by CERT members:

  • Conduct and support emergency preparedness efforts and projects, including sharing information with the public about protective actions and encouraging them to practice

  • Public health

  • Terrorism awareness

Additional CERT Program Information